Frequently Asked Questions

We are based in Nelson, Lancashire. We cover local and surrounding areas up to a 50 mile radius. Areas include Blackburn, Manchester, Liverpool, Leeds & Bradford. We may travel further for larger bookings please send us a message for more details. Travel charges to be calculated based on distance from Nelson, Lancashire.

Decorative Services

The decor we provide is based upon a bespoke service due to which our prices will vary.

In order for us to provide a quote for venue or home styling we will need to know the location, the date of the event and the products/services you require along with any additional pieces you may want us to include. You can email us across images or your colour scheme if you have a specific design or theme in mind. we will then send across a quote or we may contact you for further details.

Dessert Tables and Grazing

For desserts or grazing table enquires we will need to know the number of guests you would like us to cater for, the date of the event and the venue/location.

For full venue dressing we are more than happy to meet our clients at the venue in order to discuss table layouts, stage settings and centrepieces. Please note this is subject to a deposit being paid.

Our setup times vary depending on the service we are providing on the day. Setup times can vary from 1-5 hour time-frame.  We aim for same day collection as most venues will need us to dismantle any props we use so that they can prepare the venue for other events taking place. However setup times and collection times will be dependent on other bookings and collections we may have on the same day.

We have a wide range of hire items such as our gold beaded charger plates and cutlery which we will require a refundable hire deposit for, this will need to be paid at the time of booking. This is to ensure our items are taken care of and to cover any losses we would have if there is any damage to our goods. This has been outlined as part of our terms and conditions. A refundable deposit will also be required for larger bookings.

We offer discounts on multiple sign orders and our signage is discounted when purchased alongside a table or stage booking. We also offer discounts on double bookings.

Weekend dates tend to get fully booked pretty quick and we would suggest you book well in advance (3/4 months where possible) so that we can try our best to accommodate you. However we understand events can be arranged last minute and we will still do our best to accommodate you during these times where short notice is provided.

Please send us a message via our contact page with your budget and the services you require. Please include as much details as possible so that we can get an idea of what sort of a vision you have and we will then send over a quote based on your chosen budget.

We take a 25% non refundable deposit to secure all bookings. Once this deposit has been paid we will start preparations for your event, deposits are non refundable and we may where necessary take a refundable deposit for hire pieces.

We tend to have introductory offers throughout the year when we launch a new product or service. The best way to keep an eye on when these offers go live is to turn on your notifications via our social media pages and to keep an eye on our website.

All payments are to be made online via bank transfer we no longer accept cash payments. If you are unable to make an online payment please let us know.

Deposits can be transferred over to another date or event due to the uncertatinty we are facing at the moment

If we are not able to accommodate your new date we will refund your deposit

If you have to downsize due to covid we will be happy to accommodate a smaller event.